DATA PRIVACY POLICY
The company BENJAMIN JEZEQUEL SAS, carrying out its activities under the brand Benjamin Jezequel Paris, offers for sale a high-end men's wardrobe on its website www.benjaminjezequel.com
In order to offer, sell and deliver its products, Benjamin Jezequel SAS collects personal data from users of its website, and from its customers during their purchases made in the physical store.
The purpose of this confidentiality policy is to inform users of the means implemented to collect, consult, process and store users' personal data.
Benjamin Jezequel, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data.
The customer is informed that certain data must be collected by Benjamin Jezequel SAS in order to be able to carry out its services. If the customer does not wish to communicate this data, Benjamin Jezequel SAS will not be able to perform its services, particularly sales and delivery.
This confidentiality policy (“Policy”) may be modified at any time by Benjamin Jezequel sarl, in particular to comply with any regulatory, jurisprudential, editorial or technical developments. The user must refer to the latest version of the Policy before any navigation.
1. The Data Controller
The data controller, who collects personal data and implements data processing, is:
Benjamin Jezequel SAS, with capital of €29,000, registered in the Pontoise Trade and Companies Register under number B 514 628 114, whose head office is located at 3 Cité des Fleurs in Cormeilles en Parisis (95240), France.
2. Collection of personal data
Benjamin Jezequel SAS collects personal data from users on the website www.benjaminjezequel.com .
The personal data that may be collected are as follows:
- user account data : namely the data that the User provides when creating an account by completing the registration form (first name, last name, postal billing and delivery addresses, email address, telephone number mobile phone, password for connecting to the customer account);
- user personal data when he enters them in his customer account: date of birth, size of clothes and shoes;
- transaction data : refers to the data that the user provides when making purchases, information relating to orders placed and returns such as their telephone number, address, email address and information relating to their means of payment;
- trades carried out with customer service;
- data relating to navigation : refers to the data that the Publisher collects during the User's navigation on the Site and Applications, such as in particular the date, time of connection and/or navigation, browser type , browser language, IP address, location data and geolocation.
Data relating to payment methods (bank card number, expiration date, authorization number, security code) are collected directly by our service providers Shopify and Paypal.
The networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use automated means, linked to interests and context, to collect user data. This data is collected directly by these service providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, Benjamin Jezequel SAS is not responsible for the practices of these service providers and third parties.
Certain services may be impaired or inaccessible in the absence of consent to the collection of data mentioned in this Privacy Policy.
3. Purposes of collecting personal data
The Data collected as part of the use of the application site or in the physical store is subject to processing in order to meet the purposes described in the table below.
The regulations in force protect the privacy of users and require any data controller to be able to demonstrate a legitimate basis for said processing. The regulation thus provides among the legal bases for processing:
- the execution of a contract to which the data subject is a party, such as a sales contract. Thus certain personal data of the customer are necessary to deliver the goods, manage the customer account and make returns;
- compliance with a legal obligation, in particular accounting by retaining invoices;
- the prior consent of the person concerned;
- the legitimate interest of the data controller, while respecting the rights and freedoms of users. Thus, improving the customer experience or preventing fraud may justify data collection.
Purposes of processing |
Use of data |
Legal bases for processing |
Management of orders and sales of products and provision of services; management of complaints, withdrawals and product returns |
Use of data to provide products and services (shopping cart and orders; sale, return and refund of purchased products) |
The execution of a contract concluded between the client and the professional |
Carrying out transactions, particularly payment |
Our payment providers (Shopify and Paypal) use information relating to payment methods when paying for each order. This data can also be used for fraud prevention when paying for the order and/or managing unpaid bills after the order. |
The execution of a contract concluded between the client and the professional |
Creation and management of the customer account |
The personal data of a customer registered on the website is used (email address, password) |
- The execution of a contract concluded between the client and the professional |
Deliveries of ordered products |
Personal data (contact details, email address) are used to ensure deliveries |
The execution of a contract concluded between the client and the professional |
Administer the website and fight against fraud |
Personal data (cookies) to update and enrich Our Website and to fight against internet fraud. |
|
After-sales service: exchanges with customer service |
Personal data is used to interact with customers. As such, exchanges between customer service and the customer carried out by telephone or chat can be recorded in order to improve the quality of service. The customer can object to this at any time |
The execution of a contract concluded between the client and the professional |
Participation in special events (such as competitions, games, draws, offers) and participation in the loyalty program, excluding online gambling and games of chance subject to approval by the Gambling Regulatory Authority. Online games |
Personal data is used, including purchase information, to administer participation in various special events, as well as the loyalty program. |
- The execution of a contract concluded between the client and the professional (game rules) |
Operate, evaluate and improve products and services and the user experience (in particular to develop new products and services, analyze the customer base; perform data analysis, accounting and auditing), profiling. |
Personal data is used to evaluate and improve products and services, and to improve the customer experience, products and services offered by Benjamin Jezequel sarl, through statistical operations and analysis of anonymized customer behavior, and measurement of website traffic. |
The legitimate interest of the data controller in order to offer products and services adapted to customer needs |
Send newsletters and special offers on the condition that the user checks the box expressing their acceptance, provided for this purpose, when registering for the Services |
Personal data is used to inform customers about our products and services and personalize the products offered on social networks. |
The legitimate interest of the data controller in order to offer products and services adapted to customer needs |
Fulfill the obligations arising from all contracts or agreements binding Benjamin Jezequel sarl to its clients |
Personal data is used to inform customers about our products and services and personalize the products offered on social networks. |
The legitimate interest of the data controller in order to offer products and services adapted to customer needs and consent (check box) |
Analyze visits to the website and their frequencies, audience measurements, studies, statistics, surveys (cookies) and improve the user experience on the website and the mobile application |
Personal data, including cookies, is collected to understand the use of the Website and the mobile application |
The legitimate interest of the data controller in order to offer products and services adapted to customer needs |
Benjamin Jezequel sarl does not share any personal data for commercial purposes with third parties.
The user has the option of modifying his personal data and withdrawing his consent at any time by logging into his customer account.
4. Service providers with access to users’ personal data
The personal data collected are transmitted to Benjamin Jezequel sarl service providers, who may carry out processing on behalf of Benjamin Jezequel sarl (subcontractors) and/or their own account (recipients of the data).
The recipients of the data are:
- Shopify and Paypal, payment providers
- any police or administrative authority in the context of judicial requisitions concerning the fight against fraud
- transport services and providers, in particular La Poste. And customs in case of delivery abroad.
Benjamin Jezequel SAS subcontractors may have access to the data collected for:
- preparation, shipping of orders and return of products
- improving the content of mobile sites and applications
- technical maintenance and development operations of the website, mobile application and internal applications of Benjamin Jezequel SAS, including the entities which execute orders and provide web hosting, information storage, suppliers email services, as well as analysis and tag management services, such as Google Analytics.
To obtain more details on these analysis services and the terms of opposition, we invite you to consult the following sites: - https://support.google.com/analytics/answer/6004245
- Google Analytics: https://support.google.com/analytics/answer/6004245?hl=fr
5. User rights over their personal data
In accordance with articles 14 to 22 of regulation 2016/679 of April 27, 2016, any natural person using the Benjamin Jezequel SAS website has the right to exercise the following rights:
- A right of access, rectification and deletion of the data collected,
- A right to object to the processing of your data
- A right to limitation of processing,
- A right to portability of the data collected
- May formulate directives relating to the conservation, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978
Finally, if Benjamin Jezequel SAS detects a personal data breach likely to create a high risk for the rights and freedoms of its users, it undertakes to inform the users concerned as soon as possible.
The user can exercise all of these rights by logging into their customer area, by contacting customer service at hello@benjaminjezequel.com or by regular mail to Benjamin Jezequel SAS – Customer Service, 3 Cité des Fleurs – 95240 Cormeilles en Parisis, France.
The user must attach proof of identity to their request.
In the event of no response or an unsatisfactory response, the user may contact the supervisory authority of their country of residence, for France, the CNIL: https://www.cnil.fr/
6. Data retention period
User data will not be kept beyond the period strictly necessary for the purposes pursued as set out herein, in accordance with applicable regulations and laws. In this regard, data used for prospecting purposes may be kept for a maximum period of 3 years from the closure of the user's account or the last contact of the prospect concerned. User data is deleted when retention periods expire. However, the data may be archived beyond the periods provided for the purposes of research, detection, and prosecution of criminal offenses with the sole aim of allowing, as necessary, the provision of these data to the judicial authority.
Archiving implies that this data will be anonymized and will no longer be consultable online but will be extracted and stored on an independent and secure medium.
7. Security measures for personal data collected
As data controller, Benjamin Jezequel undertakes to take all necessary precautions in order to preserve the security and confidentiality of the data and in particular, to prevent them from being altered, distorted or from unauthorized third parties having access to them. access.
All data is hosted in France or in the European Union.
Payment providers
Payment for purchases on the website is made either via Paypal or via the secure platform of our payment provider Shopify.
Paypal (Europe) Sarl et Cie, is a Luxembourg partnership limited by shares, registered with the Luxembourg RCS under number B118349, whose head office is located at 22-24, Boulevard Royal – L-2449 Luxembourg. For any information, the Customer can consult the following website: https://www.paypal.com .
Shopify
151 O’Connor Street
Ground floor
Ottawa, Ontario K2P 2L8
Canada
For any information, the Customer can consult the following website: https://www.shopify.com.com
Benjamin Jezequel SAS does not have access to customer payment data.
However, the user can choose to save their payment card data in their customer account. This data is not stored with Benjamin Jezequel SAS, but with Shopify and/or Paypal. The user can modify or delete this banking data at any time by logging into their customer account.
8. Cookies, TAGS and trackers
When browsing our website and the mobile application, information relating to the navigation of the user's terminal (computer, tablet, smartphone, etc.) may be recorded through files called "Cookies".
The cookie makes it possible to monitor navigation or analyze user behavior, and in particular:
- to measure the use of our website and our application, as well as their content;
- to save information relating to the customer account when the user is connected to it;
- save the shopping cart for 30 minutes;
- to personalize the display of content accessible to the user.
The user can modify their cookie preferences, through the browser software used:
The user can modify their cookie preferences, through the browser software used:
- Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ,
- Chromium: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
- Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ,
- Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ,
-iOS: https://support.apple.com/fr-fr/HT201265
The user can also oppose the deposit of cookies by the website. http://www.youronlinechoices.com/fr/controler-ses-cookies/ .
9. Social networks
The official Facebook and Instagram accounts of Benjamin Jezequel SAS may allow users to post their content. The user is informed that the content published on these social networks can be seen by any third party, and that increased vigilance is required of users when they provide certain personal data on these sites or applications such as financial data, an address or any sensitive data. Benjamin Jezequel SAS is in no way responsible for any damage caused by third parties due to or arising from the publication of their personal data by users.
10. Links to third party sites
The website and application may provide links to sites, applications and services other than those of Benjamin Jezequel SAS which may be operated by third party companies.
Benjamin Jezequel SAS is not responsible for the processing of personal data by these third party sites. The user must consult the personal data protection policies.
11. The data protection officer
The data protection officer or personal data manager of Benjamin Jezequel SAS ensures compliance with the regulations and rules in force, and must in particular establish a register of personal data processing activities.
The user can contact the data protection officer or personal data manager of Benjamin Jezequel SAS at the address hello@benjaminjezequel.com .